Clear Prices. No Surprise Repairs.
Every device and fault is different. Before we begin, we'll confirm:
The repair
What we recommend fixing.
The part
The available original or compatible part options.
The price
What you'll pay for the agreed work.
The timing
Our estimated completion time.
The warranty
Any applicable repair warranty and exclusions.
How It Works
- 1
Tell us your device and fault.
- 2
We assess the repair and provide a quote.
- 3
You approve the work.
- 4
We repair and test the device.
- 5
You pay when the agreed repair is completed, unless otherwise agreed.
Important
- Some faults require an assessment before an accurate repair price can be provided.
- If an assessment fee applies, we'll tell you before proceeding.
- No additional repair work will be carried out without your approval.
Business & Trade Repairs
Own a phone shop or business with devices that need repair?
From one-off board repairs to ongoing support, talk to us about a repair arrangement that works for your business.
Ask about
- Multiple-device repairs
- Board-level repair
- Diagnostics
- Trade pricing
- Ongoing repair support
- Shop-to-shop repair services